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Our Global Business

Honesty, Caring and Integrity on a Global Scale

We're local and global. The Allstate Family of Companies sells insurance and product lines in the United States and Canada but is also powered by a global network of operations. We know that our success comes from a chorus of many different voices that helps us work harder, meet customer needs more effectively and share better, more innovative ideas. Our global footprint also means we are subject to a wide variety of complex laws, regulations, restrictions and procedures.

We approach these requirements with full engagement and accountability, understanding that they help protect us and those we interact with and serve. We maintain superior performance by seeking out business partners who share our competitive spirit, commitment to quality and, most of all, our core values. As we continue to expand our global footprint, we will not lower our ethical standards, even if local laws and customs allow it.

Doing Business Across Borders

People with Purpose

…understand and follow the letter and spirit of all trade regulations that apply to us.

With operations around the globe, we are subject to a wide variety of trade regulations and procedures. By understanding and following these regulations that apply to us, we protect our customers, our communities and our stakeholders everywhere.

employees engaged in a meeting

Purpose in Practice

Doing business across borders with ethics and integrity means we:

  • Design, employ and constantly improve robust controls that track and protect our assets and ensure accurate financial reporting
  • Observe economic and trade sanctions established by U.S. federal and international mandates
  • Adhere to all anti-boycott laws that apply to us and do not take part in unsanctioned boycotts
  • Obtain proper authorization before transferring materials or information across borders

Trade regulations change often and can be very complicated. If you have any questions, contact your manager or see Resources.

Preventing Money Laundering

People with Purpose

…are watchful for signs of money laundering and take action to prevent criminal financial activity.

We are a complex organization with multiple entities in a variety of businesses. Our global operations make us a potential target for money launderers who seek to conceal the true nature of criminally obtained funds or those who wish to engage in terrorist financing. We believe we have a duty not only to prohibit money laundering and terrorist financing but also to actively prevent it by learning how to recognize it and take appropriate measures against it. That's what our core values demand of us.

employee discussion in hallway

Purpose in Practice

Preventing money laundering means we:

  • Comply with all applicable requirements and regulations
  • Are alert for activities that facilitate money laundering or the funding of terrorist or criminal activities
  • Understand and follow all our anti-money laundering policies, procedures and internal controls, which are designed to ensure compliance with the USA PATRIOT Act and other regulations

For any questions about money laundering prevention, contact your manager or the appropriate corporate legal contact, or see Resources.

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Money laundering is how criminals attempt to conceal the true origin and ownership of criminal proceeds in order to make those proceeds appear legitimate. Terrorist financing involves the use of money to fund illegal activities while concealing the origin of the funds or their intended use. Since the transactions often have a legitimate origin and involve small amounts of money, terrorist financing can be more difficult to identify than money laundering. Signs of money laundering or terrorist financing include but are not limited to:

  • Making unusually large payments using cash equivalents (e.g., cashier's checks and money orders)
  • Structuring purchases by purchasing several policies and then canceling them
  • Making a large payment, then asking for a refund in a form of payment different from the form originally used
  • Purchasing a policy, then making false claims of losses

Preventing Bribery and Corruption

People with Purpose

…trust our people, products and processes to provide our competitive edge and actively fight corruption in all forms.

We are committed to winning in business because of the confidence and trust that our people and services inspire and the superior value we provide. Corruption has no place in our business, and we do not tolerate it in any form, anywhere we operate. We are each accountable for recognizing the signs of bribery and corruption and for making our business and our communities stronger by refusing to participate.

employees taking a break outside

Purpose in Practice

Preventing bribery and corruption means we:

  • Never offer or accept bribes, kickbacks or anything of value that could improperly influence a business decision
  • Take special care not to promise or provide anything of value to public officials or to anyone else to gain a business advantage
  • Follow our company policies and core values when it comes to giving and receiving business gifts and entertainment
  • Record all payments and receipts completely and accurately
  • Do not use a third party to make improper payments that we cannot make ourselves
  • Perform due diligence to ensure our agents, contractors, suppliers and third-party representatives share our anti-corruption stance and values
  • Comply with the FCPA, the U.K. Bribery Act and any other anti-corruption regulations that apply to us

For more information, see Resources.

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A bribe involves giving or offering any payment or anything of value to obtain favorable treatment. Kickbacks involve giving or receiving personal payments as a reward for the grant of a contract or other favorable outcome or business transaction. Neither bribes nor kickbacks are acceptable methods to facilitate business.

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We're about to open a new office in an emerging market. The contacts there are experiencing delays getting final government approval to open, but they say a local official is offering to expedite their operating license for a one-time fee. Can they pay it?

The official appears to be soliciting a facilitating or "grease" payment. This is the term for relatively small payments that secure or speed up routine, nondiscretionary and legal government actions. They are legal in some countries, but most national laws, including the U.K. Bribery Act, prohibit even very minor facilitating payments—and so do we. We see them as bribes, which we do not pay. See whether the contacts can speak with anyone besides that local official to get the license. If they still need help, have them contact our Human Resources Department.

Respecting and Protecting Human Rights

People with Purpose

…respect individual human rights and insist that our business partners do the same.

We are dedicated to serving and protecting people. It goes against everything we stand for to look the other way when we see human rights abuses or to knowingly contribute in some way to child labor, slavery or human trafficking. We recognize and embrace our responsibilities relating to human rights, as an employer, purchaser of goods and services, investor and provider of insurance products and services. By supporting business partners who share our core values, and by pushing for fairness and equality wherever we operate around the world, we can be a positive influence for workers everywhere. That's what our core values are all about.

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Purpose in Practice

Respecting and protecting human rights means we:

  • Comply with all local and international labor laws where we do business and operate, often going above and beyond their requirements
  • Perform due diligence to find business partners who share our core values and commitment to protect human rights and improve working conditions for all
  • Engage in site inspections and other activities to confirm our partners are upholding their commitments to safe and fair working conditions

If you believe a business partner may be acting unethically, contact your manager or Human Resources, or follow the Speak Up Process so we can initiate an investigation.

ECC Monitor: OK